Outfield vs Zoho
Choosing between affordable general CRM and enterprise field sales CRM — or using both together.
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Quick Answer: Which Is Right for You?
Zoho CRM is a cost-effective, broad horizontal CRM suite designed for general CRM needs across sales, marketing, and customer service. It offers a wide range of business applications at affordable pricing and works well for inside sales teams and general customer relationship management.
Outfield is a full enterprise field sales CRM platform with advanced mapping, GPS tracking, territory analytics, enterprise dashboards, mobile field execution, retail/CPG workflows, and gamification built in. It's designed specifically for field sales teams that need advanced mapping, GPS rep tracking, territory coverage analytics, and enterprise field dashboards.
Many teams use both together: Zoho CRM for the inside team (general CRM, deals, inside sales workflows) and Outfield for the field team (mapping, GPS tracking, territory analytics, field execution) — integrated to work alongside each other.
The Bottom Line: Choose Zoho CRM alone if you need an affordable, broad horizontal CRM for general inside sales and CRM workflows. Choose Outfield when you need enterprise field sales CRM with advanced mapping, GPS tracking, territory analytics, and field dashboards. Many organizations use both: Zoho for inside, Outfield for field.
Feature Comparison: Outfield vs Zoho
| Feature | Outfield | Zoho CRM |
|---|---|---|
| Mobile Field CRM | ✓ Full Enterprise Field CRM | ✓ General CRM |
| GPS Tracking & Field Activity | ✓ Enterprise GPS Rep Tracking | ✓ Basic Check-ins |
| Advanced Mapping & Routes | ✓ Advanced Mapping Platform | ✓ Basic Maps |
| Territory & Coverage Analytics | ✓ Enterprise Territory Analytics | ✓ Basic Territory Management |
| Enterprise Field Dashboards | ✓ Enterprise Field Analytics | ✓ General Reports & Dashboards |
| Retail/Merchandising Execution | ✓ Built for Retail/CPG | — Limited |
| Gamification & Contests | ✓ League Play™ | — Limited |
| CRM Depth & Deal Pipelines | ✓ Full Pipeline CRM | ✓ Full Pipeline CRM |
| Business Suite Integration | — Field CRM Focus | ✓ Full Zoho Suite |
| Best-fit Use Case | Enterprise Field Sales CRM | Affordable General CRM Suite |
Choose Zoho CRM if:
- You need an affordable, broad horizontal CRM
- Your sales team is primarily inside sales or office-based
- You want general CRM for deals, contacts, and inside workflows
- You want to leverage the broader Zoho suite of business apps
- You need cost-effective CRM with basic field capabilities
- Your field requirements are minimal or secondary
Choose Outfield if:
- You need enterprise field sales CRM with advanced mapping
- You want GPS tracking and territory analytics
- You need enterprise field dashboards and reporting
- Your reps are in the field visiting customers daily
- You want built-in gamification and sales contests (League Play™)
- You're in retail, CPG, beverage, cannabis, or B2B field sales
- You want mobile field execution and retail workflows
- You need one complete field platform with territory coverage analytics
Use Both Together: Many organizations use Zoho CRM for inside sales and general CRM operations, while using Outfield for their field sales team. The two platforms can integrate so inside teams use Zoho while field teams use Outfield, creating a complete sales operation across both inside and field teams.
Pricing Comparison
Zoho CRM is known for affordable pricing with tiered plans starting at lower price points compared to many CRM platforms. Pricing scales based on users, features, and the Zoho suite products you choose. Zoho's value proposition centers on cost-effectiveness for general CRM needs.
Outfield offers quote-based pricing that varies depending on team size, features, and contract terms. Pricing reflects a complete enterprise field sales CRM platform with advanced mapping, GPS tracking, territory analytics, and enterprise dashboards included.
For specific pricing tailored to your needs, contact each vendor directly. Many teams find value in using both: Zoho for inside sales and general CRM, Outfield for field sales operations.
Outfield vs Zoho FAQs
Is Outfield a Zoho CRM alternative?
Outfield and Zoho CRM serve different purposes and can work together. Zoho CRM is a cost-effective, broad horizontal CRM suite for general CRM needs, while Outfield is an enterprise field sales CRM platform with advanced mapping, GPS tracking, territory analytics, and field dashboards. Many organizations use Zoho CRM for inside sales and general CRM while using Outfield for field sales teams — with integration between the two.
What is the main difference between Outfield and Zoho CRM?
Zoho CRM is a broad, affordable horizontal CRM suite designed for general inside sales and customer relationship management across all business needs. Outfield is purpose-built for enterprise field sales with advanced mapping, GPS rep tracking, territory coverage analytics, enterprise field dashboards, mobile field execution, and gamification. Zoho is ideal for affordable general CRM; Outfield is built specifically for field teams.
Can Outfield and Zoho CRM work together?
Yes. Many organizations use both platforms together: Zoho CRM for the inside team (general CRM, deals, inside sales workflows) and Outfield for the field team (mapping, GPS tracking, territory analytics, field execution). The two platforms can integrate so inside teams use Zoho while field teams use Outfield, creating a complete sales operation across both inside and field teams.
When should I choose Zoho CRM over Outfield?
Choose Zoho CRM if you need an affordable, broad horizontal CRM for general inside sales and CRM workflows with minimal field requirements. Zoho excels as a cost-effective CRM suite for general business needs, especially when you want to leverage the broader Zoho suite of applications.
When should I choose Outfield over Zoho CRM?
Choose Outfield when you need enterprise field sales CRM with advanced mapping, GPS tracking, territory analytics, and field dashboards for reps visiting customers daily. Outfield provides enterprise-grade field operations depth that goes beyond Zoho's general CRM capabilities — especially for retail, CPG, beverage, cannabis, and B2B field sales teams.
We Lead The League In Assists
Trusted by Fortune 500 companies on down to small teams. Here are just a few of our happy customers...
"Outfield's League Play has created comradery and a competitive spirit in my team and everybody loves it. We love the lead changes, nicknames, we share screenshots all the time and knowing who is on fire! It’s really helped with my team morale and has brought us together."
Christina Welsh, Retail Director, GPen
"It's a great sales tool. It has helped me in prospecting new business. I just landed an account that purchases $72K/yr in Honda parts all due to the Outfield prospecting search button. My manager is stoked."
Tim McGinley, Account Manager, Right Honda & Toyota
"Outfield has really changed the way we do business. Now we have a consistent process to check on our field reps, monitor their activities, and an open communication network between the entire outside consultant force where everyone is always on the same page."
Alex Duquette, District Manager, Farmers Insurance Group
Easily Integrate With 5000+ Apps Out-Of-The-Box
Save time by automating your workflows. Outfield makes it easy to link any of the important actions you perform in Outfield with your other business apps. Here are just a few of the many possibilities.
QUICKBOOKS
Closing a deal in Outfield creates an invoice in QuickBooks
GOOGLE CALENDAR
Adding a Google Cal event adds a stop to your route in Outfield
HUBSPOT
New form submission in Hubspot creates a lead in Outfield
OUTLOOK
Adding a meeting in Outfield sends a followup email via Outlook
GOOGLE SHEETS
Updating an account row in Google Sheets syncs to Outfield
XERO
New quote in Xero creates an account note in Outfield
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